Privacy Policy

When you place an order, request information, or communicate with us, we may collect the following information:

• Name
• Email address
• Phone number
• Delivery address
• Pickup address
• Payment information (processed securely through our payment processor)

We may use the information we collect to:

• Process and fulfill rental orders
• Schedule and coordinate deliveries and pickups
• Communicate regarding reservations, invoices, receipts, and service updates
• Respond to customer inquiries and support requests
• Improve our services and customer experience

Payments are securely processed through Square or other authorized payment processors. North Texas Tote Co. does not store or retain complete credit card or payment account information on our systems.

We may use cookies, analytics tools, and similar technologies to understand website usage and improve customer experience.

Information submitted through reservation requests, contact forms, quote requests, and Realtor inquiries may be retained for business purposes.

By providing your mobile number, you consent to receive transactional text messages regarding reservations, deliveries, pickups, billing, and support. Message and data rates may apply. Reply STOP to opt out.

We do not sell, rent, or trade your personal information to third parties.

We may disclose your information only when necessary to:

• Provide and complete rental services
• Process payments
• Comply with applicable laws, regulations, legal processes, or governmental requests
• Protect our rights, property, or safety

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request to:

• Access the personal information we maintain about you
• Correct inaccurate information
• Request deletion of your personal information, subject to any legal or business record retention requirements

To make a request, please contact us using the information below.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting or distribution of the updated policy. The Effective Date listed above will indicate the most recent revision.

If you have questions about this Privacy Policy or our privacy practices, please contact:

North Texas Tote Co.
Email: hello@northtexastoteco.com